NEFF MACHINE

INTRODUCTION

Neff Machine (“we,” “us,” or “our”) operates neffmachine.com (the “Site”) and is committed to protecting your privacy. This policy explains what information we collect, why we collect it, and how we safeguard and use it.

INFORMATION WE COLLECT

Personal information you provide: contact details (name, email, phone, company) and project information when you submit a quote or contact form (including via our Monday.com–connected form).
Information we automatically collect: technical and usage data (IP address, browser type, device, pages visited, time on site) via Google Analytics.

HOW WE USE YOUR INFORMATION

We use your information to respond to inquiries and quote requests, to plan and fulfill machining and fabrication orders, to send order updates and administrative messages, and to analyze Site usage so we can improve functionality and user experience.

COOKIES & TRACKING

We use cookies to enable form submissions and to collect analytics data via Google Analytics. You can disable or delete cookies through your browser settings, but doing so may affect certain Site features.

THIRD-PARTY SERVICES

Monday.com for project tracking (form submissions integrate directly).
Vimeo for embedded videos (which may collect viewing data according to Vimeo’s policies).
Google Analytics for Site performance and usage tracking.

DATA RETENTION

We retain inquiry and quote-request data for up to three years to meet operational and legal requirements. After that, personal data is securely deleted or anonymized

DATA SECURITY

We employ industry-standard measures—including HTTPS encryption, secure server storage, and access controls—to protect your data from unauthorized access, alteration, or loss.CALIFORNIA PRIVACY RIGHTS
As a California-based company, we comply with CCPA/CPRA. California residents may request access to their personal data, request deletion, and opt out of any sale of personal data (we do not sell personal data). You will not face discrimination for exercising these rights.

CHILDREN’S PRIVACY

Our Site is not intended for individuals under 16, and we do not knowingly collect personal data from minors.

CHANGES TO THIS POLICY
We may update this policy to reflect changes in our practices or legal requirements. The “Last updated” date at the top will indicate when changes occur.

CONTACT US

For questions or to exercise your privacy rights, contact us at:
ty@neffmachine.com or mail to:
Neff Machine
319 N Mission Rd.
Los Angeles, CA 90033

Last updated: July 3, 2025
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